Contact
Something wrong with your controller?
Orders, warranty claims, repairs and anything that isn't working the way it should.
Email support
Include your order number if you have one. It gets us to an answer far faster than a description of the problem alone.
support@headglytch.com Ask on DiscordWe reply within one business day.
Before you write
- Order number, if your controller has already shipped
- What the controller does, and what you expected it to do
- A short video helps more than a paragraph for stick or button issues
- Which board you have — Heliumstrike 8K or Firebird A*
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